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Privacy Policy & Cookies Applicable

☛  Identification and Contact information (such as name, address, phone number, or e-mail address) when you are willing to provide them, for instance, to sign up for an online account. To participate in an event, to make a purchase. In the suggestion Form, the Custom Order request, Virtual appointment, Track your order, and all forms on the website.

☛  Payment details, such as credit card numbers, bank account details, PayPal account numbers, or other payment information that you must submit to obtain products or services from us.

☛  Demographic information like your gender and birthday.

☛  When you call Ouros customer support, your voice. (Due to the possibility that your call will be recorded)

☛  Preferences and interests that you choose to share with our client advisors during privileged interactions (which may include your choices about our collections or other luxury brands, your size, your lifestyle, or basic information on your family circle)

  Information on probable bad effects produced by jewelry metal, which may include health information. 

☛  Information you submit or post in a public location, such as for a product review on our social media pages or websites.

  We may gather information about the browser you're using and your browsing habits whenever you visit our websites.

☛  Your personal information is collected either directly from you (for example, when you create an account on one of our sites, make a purchase, or otherwise interact with our client advisors in stores or with Ouros Client Services), or indirectly (for example, when tracking tools like browser cookies) or from third parties (e.g. through social media platforms).

How Do We Use Your Personal Information?  

  To better understand your interests and concerns, as well as to get a better understanding of how you use our products: we may use your information to enhance our website and products/services. We may also use your information to personalize your experience with Us and adjust our marketing operations to your specific requirements and interests. It is also in our legitimate interest, we feel, to better serve you and respond to your requirements.

To provide you with our associated services, process your purchase, reply to your requests or inquiries, and address your complaints: for example, we use your information to process and deliver your order. Alternatively, we may use your information to deliver you the information you requested or to communicate with you about your account or our relationship: for example, we may notify you about Site or service upgrades. We may also contact you for feedback on this Policy or the conditions of the website. In this scenario, your data is processed to fulfill our relationship with you.

  For security purposes: we may use the information to safeguard Our firm, our customers, our colleagues, and Our websites from fraud, theft, or other wrongdoing that might impact our activity since it is in our legitimate interest to guarantee the security of our online and offline activities.

☛  To address any potential negative consequences of our products in compliance with our legal responsibilities as a jewelry maker

☛  To combat counterfeiting and illegal resale channels for Ouros's products in violation of Ouros's general terms and conditions of sale and selective distribution network (by monitoring, in particular, quantities or frequency of products purchased), as it is in our legitimate interest to protect against online counterfeiting and preserve our distribution network.

☛  For marketing purposes: we may use your information to notify you about new goods and special offers we think you'll find interesting, subject to your approval where appropriate.

☛  We may use your information for analytics reasons, such as monitoring Ouros' or Our goods' e-reputation and determining the success of our online or offline campaigns or events since it is in our legitimate interest to maintain Ouros' image and improve our marketing activities.

☛  Other uses: We utilize data to keep track of transactions and other company records for legal, administrative, and auditing purposes. We also utilize data to comply with legal, insurance, and processing obligations.

Who Do We Share Your Personal Information With?

☛  We share information with service providers and agents that execute services on Our behalf, such as vendors who send emails on our behalf. Personal information may also be shared with service partners that assist Us in operating our websites.

☛  with banks or other firms that provide online payment services

☛  With Our business partners, subject to your consent: for example, we may share information with third parties that co-sponsor an event or promotion with Us.

  as part of any corporate restructuring or reorganization with any third party (including dissolution or liquidation). This includes whether all or part of Our business is combined, or if assets are transferred, assigned, or sold.

☛  When we are obligated to do so by law or when it is essential to comply with relevant legislation, such as when responding to a court order.


Tools And Cookies We Use

☛  We may collect some necessary information through cookies to provide safe browsing and other automation visible on your device. Cookies are not very big or spam files, it is text files stored in the pre-located area of the hard drive in devices. When you login into any device it allows us to verify cookies are stored on that device and we can provide all functions are work properly on your screen.

What Cookies Do We Use?

1 ☛   Some cookies work functionally and collect information which allows us to facilitate your browsing such as language preference, memorizing log-in, saving the data of your cart.

2    Some cookies are used to collect information on your browsing behavior by collecting URLs you are directing from pages you accessed, at what time you visit our website and this information helps us to improve our website, app and we provide better services and communication according to users. 

3 ☛   Some cookies are used to collect information for web analytics which allows us to measure site activity and most visited page of the website by which we can improve page visibility and browsing experience of our website.   

4 ☛   Cookies are used to identify whether the site is secure or not during payments and also allow you to secure purchases. 

5 ☛   Some cookies are also related to third-party service providers like google analytics and search console which measure every browsing behavior and help us to serve you better.

6    Some sharing options are used in our website which allow you to share with others about what you are browsing and that apps are using cookies that allow us to identify what you share from our site.

We can't control how these third-party sites and apps collect your data while you browsing our website for that we suggest our users read their privacy notices to get a better idea about their cookies.

Acceptance Of Cookies

☛ Except for some functional and security cookies, the use of cookies on any device depends on the user's selection, they can modify it any time or delete it from their browser settings. 
You can reject or delete cookies provided by us or our business partners then we no longer recognize the type of browser. your device is using such as language, display setting, or country of connection. we can't be held liable for the minimized access to our services as a result of cookies you previously reject or deleted. 

Transferring Your Personal Information

☛  Information We collect about you may be transferred to, stored, and processed in countries/regions where Ouros Jewel's entity is located to ensure you may benefit from better services wherever you visit us and for the purposes defined in this Policy.

☛  We may also transfer your personal information to the service providers involved in the maintenance of our websites, apps, social media, or any other tool used for the processing of our client's or prospects' information.
Some recipients are located in third countries/regions which are considered as not providing the same level of data protection as the EU country in which you provided your information.

☛  When we transfer your information, we will protect and provide adequate protection for the transfer of your personal information to recipients in those countries/regions by entering into data transfer agreements based either on the European Commission standards clauses (as they may be revised or replaced by the EU Commission or supplemented by additional measures when required) with such data recipients or any other valid transfer mechanisms that may be available in the future.

Know Your Rights

☛  You may request access to the personal information we maintain about you. If you request such access, we will provide you with all the information as required by law on the purposes of the processing, categories of data processed, categories of recipients, data retention terms, etc.

☛  You may also obtain a copy of any personal information that We hold about you in our records in a format compatible and structured to allow you to exercise your right to data portability when the processing is based on your consent or the performance of an agreement between you and Us.

☛  You can also provide general or specific instructions on how your data should be processed and may be used, after your death.

☛  You may also request that We correct, amend, erase, any incomplete information, out of date, or inaccurate.

  You can request the deletion of your Personal Information (i) if your personal information is no longer necessary for the data processing, (ii) you have withdrawn your consent on the data processing based exclusively on such consent,  (iii) you objected to the data processing, (iv) the personal information processing is unlawful, (v) the personal information must be erased to comply with a legal obligation applicable to Ouros Jewels. We will take reasonable steps to inform the other entities of the Ouros jewels of such erasure.

Protecting Your Personal Information

☛  We will provide an adequate level of protection for the personal data and make sure that appropriate technical and organizational security measures are in place to protect the personal information (including education and training of relevant personnel) against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.

  However, to the extent that the Internet is not completely secure, we cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using the internet to access our websites, apps, or social media.

Third-Party Sites

  We may link to third-party sites or services We do not control and which are governed by their privacy policy. This Policy does not apply to those third-party sites. We strongly advise you to check the privacy policies of all third-party sites you visit to find out how they are treating your personal information.

Contact Us

☛  If you would like Us to update the information We have about you or your preferences, or if you have any questions about the protection of your personal information please contact us.